Frequently Asked Questions

Quick Answers to Your Queries

Here, we've compiled a list of questions that we often encounter. If your question isn't answered here, feel free to contact us!

FAQs

Dormeo Homes provides comprehensive property management services. This includes everything from handover and defect inspection, maintenance and repairs, bill payment, tenant screening, move-out inspection, to listing and advertising your property.

We manage all types of residential properties, including apartments, condos, and single-family homes.

We offer two packages - Dormeo Light and Dormeo Plus. Each is designed to provide different levels of property management services according to your needs. For more detailed information, please visit our Packages page.

You can get started by contacting us through our website or via phone or email. Our team will guide you through the process.

We have a rigorous screening process that includes verifying the prospective tenant's income, checking their rental history, and conducting a background check.

We conduct move-in and move-out inspections to document the condition of your property. If a tenant causes damage beyond normal wear and tear, we will handle the process of obtaining compensation for you.

Dormeo Homes has a team of trusted contractors to handle all necessary maintenance and repairs. We coordinate with them and ensure that all work is completed in a timely and professional manner.

We have procedures in place to handle late rent payments, including issuing late payment notices and, in extreme cases, initiating eviction proceedings.

Sure, here are 9 more Frequently Asked Questions:

We conduct a thorough market analysis, considering factors like location, property size, condition, and amenities. This enables us to price your property competitively to attract reliable tenants while maximizing your rental income.

Yes, you can. While we handle the tenant screening process, the final decision on tenant selection remains with you.

We offer On Demand emergency support to handle unforeseen issues that may arise. Our team is always ready to take immediate action to safeguard your property and ensure tenant safety.

No, Dormeo Homes offers flexible contract options to meet your specific needs. Please contact us for more details.

If you decide to sell your property, we can facilitate the transition process, helping with tenant notifications, property showings, and more.

We provide monthly financial statements and updates. In case of significant issues or emergencies, we communicate promptly and take immediate action.

We act as the first point of contact for tenants and handle all disputes professionally, following best practices and legal guidelines to ensure a fair resolution.

Yes, you can. However, we have a team of trusted contractors that we work with regularly to ensure quality work and competitive pricing.

We adhere to the terms stated in the lease agreement. Typically, a tenant breaking their lease early would be responsible for the remaining rent or a penalty as stated in the lease, unless there are specific circumstances that are protected by law.

Can't Find Your Question?

If your question isn't listed here or you need more information, don't hesitate to reach out to us.

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